Dentists
The disciplinary process for a dentist faced with a Board complaint or an applicant seeking licensure is daunting. Each step requires an attorney who can guide a dentist through the process and provide sound, thoughtful legal advice at each step so the dentist is in the best position to understand the consequences of each action and make the best decision for him or her, depending on his or her unique facts.
As a previous General Counsel for the Texas State Board of Dental Examiners (TSBDE), Phong Phan, Esq. has focused his practice on defending dentists and other health-related professionals against Board complaints and disciplinary proceedings, as well as those seeking licensure in the State of Texas.
To address your specific requirements and arrange for a free consultation, please contact us online or call (512) 524-1620 today.
Understanding the Board Complaint Process
What to do if a TSBDE complaint is received
Complaints arrive at the Texas State Board of Dental Examiners (TSBDE) from different sources, but the primary source of complaints are based on those that the dentist knows well, either a former patient or a current patient. The complaint can arrive at the Board involving a patient seen by another dentist, with the other dentist serving as the source of the complaint.Read more>>
The Complaint Process at the Texas State Board of Dental Examiners
During the Texas State Board of Dental Examiners’ disciplinary complaint process, it is important to realize and recognize that there are attorneys and law firms that are dedicated strictly to defending dentists with respect to complaints brought by the Texas State Board of Dental Examiners that affect their licenses. The Phan Law Firm, P.C., is proud to consider itself in this group and as one of the leaders in this area, devoting its practice to defending dentists and other professionals.
Dentists will receive written notification from the Texas State Board of Dental Examiners that they are being investigated. The written notification will contain each allegation of wrongdoing. Unlike other Boards, in this initial notice of complaint letter, the Texas State Board of Dental Examiners does not specifically alert the dentist, referred to in this setting as the Respondent, that he or she is empowered and entitled to hire the assistance of an attorney. Read more>>
A Finding(s) During the Investigatory Process of a Violation(s) and the Informal Settlement Conference
Suppose the Texas State Board of Dental Examiners believes, during the course of its investigation, as the case was reviewed by another dentist utilized by the Texas State Board of Dental Examiners for that purpose, that a dentist has committed violations. In that case, it will alert the dentist as to this determination and afford the dentist an opportunity to appear before Board members, who are primarily dentists, Board staff, and Board staff attorney(s), to visit about the matter in a one-on-one setting. This process is referred to as an Informal Settlement Conference.
Although it is referred to as “informal,” it is anything but informal as this is a procedure that requests the dentists to appear to answer questions from Board members and Staff and to defend his or her conduct. Prior to the Informal Settlement Conference, the Texas State Board of Dental Examiners will have provided the dentist with written information as to its proposed findings and areas it believes have been violated. A dentist must know that this is not a mandatory appearance and that if the dentist does opt to appear, he or she is allowed the presence of legal counsel throughout the Informal Settlement Conference alongside the dentist and can fully participate. Decisions as to whether to appear, what to present, and how it should be presented are determined with the assistance of the Phan Law Firm, P.C., prior to this conference. Read more>>
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Mr. Phan is familiar with the many types of alleged violations facing a dentist and the different issues presented with each of the alleged violations of practice. Mr. Phan fully understands the disciplinary process during all phases, having prosecuted countless hundreds of violations of the Dental Practice Act and the Board’s rules.
Mr. Phan, who was entrusted to handle the entirety of the disciplinary cases at the Texas State Board of Dental Examiners during his time as the head attorney for the Texas State Board of Dental Examiners, has used what he attained at the Texas State Board of Dental Examiners to defend Texas dentists in Board disciplinary complaints successfully.
Dentists provide meaningful care to patients. Their standing in the community, both to the public and among peers, has been forged through hard work and determination. Thus, even dentists who practice diligently may find themselves facing a complaint. The firm understands and appreciates the feelings of stress, anxiety, and angst associated with receiving a Texas State Board of Dental Examiners complaint letter alleging serious allegations of misconduct. The firm understands that a dentist’s reputation, good standing, and livelihood are at stake. Due to this understanding, the firm appreciates that this occurrence has concrete effects on real people, affecting the dentist’s ability to practice and care for patients. As such, the firm defends each and every case it handles with the utmost seriousness..
Experience Matters
In private practice for the past few decades, Mr. Phan has focused his practice exclusively on defending dentists and other health-related professionals against Board complaints and disciplinary proceedings, and he has assisted applicants seeking licensure in the State of Texas. The disciplinary process for dentists is well known to Mr. Phan, who previously served as the head attorney for the Texas State Board of Dental Examiners, a staff attorney with the Texas Board of Nursing, and a former State of Texas prosecutor.
As one can see, the process is daunting, and each step requires an attorney who can guide a dentist through that process and provide sound, thoughtful legal advice at each step so that the dentist is in the best position to understand the consequences of each action and make the best decision for him or her depending on his or her unique facts. Candidly, the decision to hire an attorney is critical and important, one that is not to be taken lightly.
Given the years of education and training of dentists, the firm expects that each potential client will continue to do his or her due diligence in researching an attorney and find an attorney and firm that can best, because of the unique and right experience, utilize that to assist the dentist in obtaining the right result for him or her. One of the key considerations, the firm believes, is whether that attorney has experience with the Texas State Board of Dental Examiners and has defended dentists before the Texas State Board of Dental Examiners. The Phan Law Firm is this firm.